Privacy Policy

Eco Water Restoration

Effective Date: November 19, 2024

Eco Water Restoration (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our website, https://eco-wr.com (the “Site”), and our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us, request a service, or fill out a form, we may collect personal information such as your name, email address, phone number, and address.

  • Usage Data: We automatically collect information about how you interact with our Site. This may include your IP address, browser type, pages visited, time and date of visit, and other analytical data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze site traffic and customize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To respond to your inquiries, provide requested services, and manage your service requests.

  • Communication: To communicate with you, including sending service updates, marketing communications, and other information that may be of interest to you. We may also request reviews of our services to help us improve and maintain quality. By providing your mobile number, you consent to receive text messages from Eco Water Restoration regarding our services. Consent is obtained through online forms, verbal agreements, or written requests, and you may opt-out anytime.

  • Improvement and Analytics: To analyze website traffic and usage patterns in order to improve our Site and services.

  • Compliance: To comply with legal obligations and protect our customers’ and business’s rights and safety.

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors that assist us in operating our business and providing our services, such as payment processors, hosting providers, and analytics services.

  • Legal Requirements: We may disclose your information to authorities or other parties if required by law or in response to valid legal processes.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

4. Cookies

We use cookies to personalize your experience on our Site. You can control the use of cookies by adjusting your browser settings, though this may affect your ability to use certain features of our Site.

5. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.

  • Update or Correct Information: Request corrections to your personal information if it is inaccurate or incomplete.

  • Delete Your Information: Request that we delete your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us using the contact details below.

7. Opt-Out Instructions

To stop receiving text messages, reply “STOP” to any message received, or contact us at [contact information]. We will process your opt-out request promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Relation to Terms and Conditions

For more details regarding the terms governing the use of our services and website, please refer to our Terms and Conditions. The Terms and Conditions page outlines additional rights, responsibilities, and limitations related to the use of our services, including the use of personal information for communication purposes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Eco Water Restoration
Email: info@eco-wr.com
Phone: (253) 204-3646
Address: 1321 Central Ave S Ste D, Kent, WA 98032