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Google Rating
5.0
Based on 139 reviews
Eco Water Restoration
5.0
Don Parker
I want to share my gratitude to the person who did the water damage clean up at my Condo in Des Moines. He was professional in his work to get everything back to it's original state. I would recommend ECO to anyone that has any water damage in their establishment.
Thank you for a job well done.
Don Parker
Thank you for a job well done.
Don Parker
Denny Le
Had a great experience with Eco! I worked with Bailey and Serge and they did a great job removing all of the water damaged areas. I'm a first-time homeowner and experienced a leak from day one so Bailey was great in helping me through the process of this. They also found asbestos in the subflooring and were able to help get another company to do the abatement work. Bailey came everyday until everything was dry enough to start reconstruction.
Big shout out to Samantha also who had to deal with my insurance and make sure that everything was covered so that I didn't have to pay out of pocket! Highly recommend Eco Water Restoration!
Big shout out to Samantha also who had to deal with my insurance and make sure that everything was covered so that I didn't have to pay out of pocket! Highly recommend Eco Water Restoration!
Loren Mercado
First off, a huge thank you to this company! We worked with Bailey and Serge at Eco Water Restoration. They were so wonderful to work with. They exceeded my expectations in so many areas. My trust in Eco was mainly due to Bailey. Working with him was like a partnership, and a good one! His communication was timely and honest. He checked our home frequently and gave me a heads up of when he was to do that. He was down to earth, knowledgeable, honest, respectful, and professional. He offered helpful information and advice, even referred a repair company, whom I'm now working with. I don't want another water damage in my home, but I would very much like an excuse to work with Bailey again!
Serge was on the quieter side. Bailey informed me that he was currently working on his English, but that he was professional and efficient. All very true! With the "damage" he had to do to our home, tearing out the ceiling, walls, and floors, he did it in such a clean and precise manner. He was great at keeping the work isolated to only the necessary spaces. I never even saw any mess, it was like it disappeared into thin air. Apart form the noisy fans that were out of their control, remediating our home with Eco Water Restoration was such a smooth and comforting experience. They do things right! I wish I could use them for other work in my home!
It's pretty clear that we highly recommend Eco Water Restoration. We've already referred them to many friends!
Serge was on the quieter side. Bailey informed me that he was currently working on his English, but that he was professional and efficient. All very true! With the "damage" he had to do to our home, tearing out the ceiling, walls, and floors, he did it in such a clean and precise manner. He was great at keeping the work isolated to only the necessary spaces. I never even saw any mess, it was like it disappeared into thin air. Apart form the noisy fans that were out of their control, remediating our home with Eco Water Restoration was such a smooth and comforting experience. They do things right! I wish I could use them for other work in my home!
It's pretty clear that we highly recommend Eco Water Restoration. We've already referred them to many friends!
Chelsea B
After experiencing a devastating water disaster in my home, I reached out to Eco Water Restoration, and I cannot recommend them highly enough. From the very first call, their team was responsive, professional, and compassionate.
Bailey, our technician, arrived quickly and immediately impressed me with his knowledge, thoroughness, and constant communication throughout the entire process. He went above and beyond, not only providing excellent service but also making helpful referrals that truly made a difference. Bailey’s documentation for insurance was incredibly detailed, with extensive photos and a report that exceeded expectations.
Serge joined Bailey in the demo work, and together they did an outstanding job. They kept the workspace exceptionally clean, carefully walled off the demo area, and checked in regularly to ensure everything was progressing smoothly.
Behind the scenes, Samantha was a rockstar! She was wonderful keeping us consistently updated on costs. Ivan even stepped in personally to check on a malfunctioning machine, which shows how dedicated the entire team is to doing the job right.
In what was one of the most stressful and chaotic times for my family, Eco Water Restoration provided peace of mind. They turned an overwhelming disaster into a smooth, manageable process. Their professionalism, care, and dedication shine through in everything they do.
I highly recommend Eco Water Restoration to anyone facing water damage. They are the kind of company you hope to find but rarely do.
Bailey, our technician, arrived quickly and immediately impressed me with his knowledge, thoroughness, and constant communication throughout the entire process. He went above and beyond, not only providing excellent service but also making helpful referrals that truly made a difference. Bailey’s documentation for insurance was incredibly detailed, with extensive photos and a report that exceeded expectations.
Serge joined Bailey in the demo work, and together they did an outstanding job. They kept the workspace exceptionally clean, carefully walled off the demo area, and checked in regularly to ensure everything was progressing smoothly.
Behind the scenes, Samantha was a rockstar! She was wonderful keeping us consistently updated on costs. Ivan even stepped in personally to check on a malfunctioning machine, which shows how dedicated the entire team is to doing the job right.
In what was one of the most stressful and chaotic times for my family, Eco Water Restoration provided peace of mind. They turned an overwhelming disaster into a smooth, manageable process. Their professionalism, care, and dedication shine through in everything they do.
I highly recommend Eco Water Restoration to anyone facing water damage. They are the kind of company you hope to find but rarely do.
Kate Zietz
I had such a great experience with Eco Dry! From start to finish, they were professional, knowledgeable, and incredibly easy to work with. They took the time to answer all my questions, explained each step of the process clearly, and made what could have been a stressful situation feel much more manageable.
They showed up on time, were respectful of my home, and worked efficiently without cutting corners. I really appreciated how transparent they were about the process and costs. It gave me total peace of mind.
I would definitely recommend Eco Dry, and especially want to thank Bailey and Serge for their excellent customer service and professionalism.
They showed up on time, were respectful of my home, and worked efficiently without cutting corners. I really appreciated how transparent they were about the process and costs. It gave me total peace of mind.
I would definitely recommend Eco Dry, and especially want to thank Bailey and Serge for their excellent customer service and professionalism.
David F
Bailey and Serge did a great job taking care of some flooding damage. Samantha helped out a lot with insurance to make sure everything happened in a timely manner. Would recommend Eco.
Benjamin Fox
Second time we've used Eco for unrelated leaks and damage. There is a reason we called them again when we found a new problem.
Eco excels at what they do, giving you peace of mind that your damage will be taken care of professionally and efficiently.
This time we had the pleasure of working with Serge and Bailey. Both were kind, sympathetic, and absolute rock stars with what they do. They were always available for any questions both onsite and offsite and completed the work professionally and with minimal impact to our day to day lives.
We recommend Eco whole heartedly and would not hesitate to call them a third time if the water gods choose to smite us again. We'll be asking for Bailey and Serge by name as they were such a joy to work with.
Eco excels at what they do, giving you peace of mind that your damage will be taken care of professionally and efficiently.
This time we had the pleasure of working with Serge and Bailey. Both were kind, sympathetic, and absolute rock stars with what they do. They were always available for any questions both onsite and offsite and completed the work professionally and with minimal impact to our day to day lives.
We recommend Eco whole heartedly and would not hesitate to call them a third time if the water gods choose to smite us again. We'll be asking for Bailey and Serge by name as they were such a joy to work with.
Vanessa Garcia
My upstairs neighbor's tub overflowed into my unit. Eco Water Restoration was quick, responsive, knowledgeable & respectful. Bailey and Serge did an incredibly thorough job to assess, treat, and clean the damaged area. Highly recommend!
Roy Falker
Eco Water Restoration – Absolutely Top Notch
We had a dishwasher leak that led to water damage in both our kitchen and the downstairs ceiling and wall. I called Eco Water Restoration right after getting the leak stopped, and they had someone out the very next morning. From start to finish, their team was professional, responsive, and truly exceptional.
Ivan arrived first and was incredibly thorough. He took detailed measurements, tested our ceiling for asbestos (which came back negative), and got the process moving quickly. Serge and his helper came shortly after to remove the damaged ceiling and wall downstairs and set up commercial-grade drying equipment in a sealed containment area. They also removed our dishwasher and opened the wall behind it to ensure proper drying.
Bailey handled most of the ongoing work and was fantastic throughout. He regularly monitored moisture levels and communicated clearly every step of the way. He discovered that water had also spread underneath the kitchen tile, including under the dishwasher, the fridge, and a section in front of that area. He tented off the entire kitchen and carefully removed all the affected tile before continuing the drying process.
They also did an outstanding cleanup job after every visit, leaving everything tidy and safe. Bailey even helped us with a plumbing issue along the way, which his company covered, and followed up afterward to make sure everything was still in good shape.
Their office kept both us and our insurance company up to date with clear communication and equipment cost tracking. Now that everything is fully dried and the job is complete, we can honestly say this was one of the best service experiences we’ve ever had.
Huge thanks to Ivan, Serge, and especially Bailey. Eco Water Restoration is professional, trustworthy, and highly recommended.
We had a dishwasher leak that led to water damage in both our kitchen and the downstairs ceiling and wall. I called Eco Water Restoration right after getting the leak stopped, and they had someone out the very next morning. From start to finish, their team was professional, responsive, and truly exceptional.
Ivan arrived first and was incredibly thorough. He took detailed measurements, tested our ceiling for asbestos (which came back negative), and got the process moving quickly. Serge and his helper came shortly after to remove the damaged ceiling and wall downstairs and set up commercial-grade drying equipment in a sealed containment area. They also removed our dishwasher and opened the wall behind it to ensure proper drying.
Bailey handled most of the ongoing work and was fantastic throughout. He regularly monitored moisture levels and communicated clearly every step of the way. He discovered that water had also spread underneath the kitchen tile, including under the dishwasher, the fridge, and a section in front of that area. He tented off the entire kitchen and carefully removed all the affected tile before continuing the drying process.
They also did an outstanding cleanup job after every visit, leaving everything tidy and safe. Bailey even helped us with a plumbing issue along the way, which his company covered, and followed up afterward to make sure everything was still in good shape.
Their office kept both us and our insurance company up to date with clear communication and equipment cost tracking. Now that everything is fully dried and the job is complete, we can honestly say this was one of the best service experiences we’ve ever had.
Huge thanks to Ivan, Serge, and especially Bailey. Eco Water Restoration is professional, trustworthy, and highly recommended.
Lynna Mattox
Ivan & his crew were professional and kind. They took great care with the containment area and protecting our floors. Witnesses also complimented the clean cuts of drywall. They also helped move furniture and were easy to communicate with. Makes a very tough situation easier to deal with.
