Testimonials

From Our Customers

Ana Barthalemy on Eco Water Restoration’s Response After a Winter Storm Leak

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Excellent
5.0
Based on 139 reviews
I had such a great experience with Eco Dry! From start to finish, they were professional, knowledgeable, and incredibly easy to work with. They took the time to answer all my questions, explained each step of the process clearly, and made what could have been a stressful situation feel much more manageable.

They showed up on time, were respectful of my home, and worked efficiently without cutting corners. I really appreciated how transparent they were about the process and costs. It gave me total peace of mind.

I would definitely recommend Eco Dry, and especially want to thank Bailey and Serge for their excellent customer service and professionalism.
Bailey and Serge did a great job taking care of some flooding damage. Samantha helped out a lot with insurance to make sure everything happened in a timely manner. Would recommend Eco.
Second time we've used Eco for unrelated leaks and damage. There is a reason we called them again when we found a new problem.

Eco excels at what they do, giving you peace of mind that your damage will be taken care of professionally and efficiently.

This time we had the pleasure of working with Serge and Bailey. Both were kind, sympathetic, and absolute rock stars with what they do. They were always available for any questions both onsite and offsite and completed the work professionally and with minimal impact to our day to day lives.

We recommend Eco whole heartedly and would not hesitate to call them a third time if the water gods choose to smite us again. We'll be asking for Bailey and Serge by name as they were such a joy to work with.
My upstairs neighbor's tub overflowed into my unit. Eco Water Restoration was quick, responsive, knowledgeable & respectful. Bailey and Serge did an incredibly thorough job to assess, treat, and clean the damaged area. Highly recommend!
Eco Water Restoration – Absolutely Top Notch

We had a dishwasher leak that led to water damage in both our kitchen and the downstairs ceiling and wall. I called Eco Water Restoration right after getting the leak stopped, and they had someone out the very next morning. From start to finish, their team was professional, responsive, and truly exceptional.

Ivan arrived first and was incredibly thorough. He took detailed measurements, tested our ceiling for asbestos (which came back negative), and got the process moving quickly. Serge and his helper came shortly after to remove the damaged ceiling and wall downstairs and set up commercial-grade drying equipment in a sealed containment area. They also removed our dishwasher and opened the wall behind it to ensure proper drying.

Bailey handled most of the ongoing work and was fantastic throughout. He regularly monitored moisture levels and communicated clearly every step of the way. He discovered that water had also spread underneath the kitchen tile, including under the dishwasher, the fridge, and a section in front of that area. He tented off the entire kitchen and carefully removed all the affected tile before continuing the drying process.

They also did an outstanding cleanup job after every visit, leaving everything tidy and safe. Bailey even helped us with a plumbing issue along the way, which his company covered, and followed up afterward to make sure everything was still in good shape.

Their office kept both us and our insurance company up to date with clear communication and equipment cost tracking. Now that everything is fully dried and the job is complete, we can honestly say this was one of the best service experiences we’ve ever had.

Huge thanks to Ivan, Serge, and especially Bailey. Eco Water Restoration is professional, trustworthy, and highly recommended.
Ivan & his crew were professional and kind. They took great care with the containment area and protecting our floors. Witnesses also complimented the clean cuts of drywall. They also helped move furniture and were easy to communicate with. Makes a very tough situation easier to deal with.
Ivan M is just an amazing person. Our neighbor had an emergency water tank leak that damaged our ceiling and condo walls but with Ivan M being prompt and quick in response, finding the source of the problem. We mitigated a possible mold build-up. I would have end up ignoring it and left with mold so we’re very happy to find Ivan and his team. They mitigated the problem and now were on the renovation stage. Highly commendable company. Responsive, reliable and very professional. Thanks again Ivan for everything you do for us. Take care- Red Ang (USN Veteran)
We recently had a flood caused by a burst pipe on a hardwood floor. A neighbor recommended ECO. They showed up in less than an hour, took control of the situation, and had the drying process started that day. They did a great job, very professional, respectful of our house, and worked with the insurance company to make the financial part seamless. The quick action minimized the further damage. I would highly recommend them
Fast and professional. Solid remediation work. I am satisfied with the project.

Would highly recommend.
We had water damage in the kitchen and basement due to a faulty dishwasher. Ivan came over on a Saturday and started drying the affected areas. His crew got straight to work the next week and did a good job cleaning up after they were done. I hope we never need water cleanup again, but if we do we would call Eco Water Restoration.
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