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Google Rating
5.0
Based on 91 reviews
Eco Water Restoration
5.0
Jennifer Ferris
Ivan and his team were fantastic! Very communicative throughout the entire process and always prompt to answer all of my (many) questions! I would absolutely use them again and recommend them to family and friends.
Colleen Murphy
Amber
Ivan showed up within an hour of my original call and took immediate action to a water leak that had been going on for awhile that we hadn’t known about. He was efficient, organized, kept unaffected areas clean and separated from the problems, and documented everything extremely well! He also made sure to communicate with us regularly with pictures that validated the problems. Extremely happy with this service as the impact from the mold was a high risk for people in the home with chronic health issues.Thank you Ivan!!! Very highly recommend this company!
Ulugbek Hodjiyev
When I was selling my house I needed to test for mold and humidity of the basement. I called Eco water restoration.They came same day and handle the tasks very professionally and knowledgeable.I’m very happy with the service.I’d choose definitely If I need service again.
Tara Rohrbough
Water leaks in your home are never something you want BUT if it happens ECO Water Restoration is who you want to call! Ivan and his team were incredible from start to finish. Professional, knowledgeable, and kind. Ivan was always willing to go the extra step in explaining the process, what to expect, next steps, etc. Their communication was next level, always being clear on when they would be on site with consistent heads up for arrival time (ideal when you have an infant). They were thorough and confident in the job they were doing which put me at ease instantly in the midst of a stressful situation. The way they quarantine off the space still made our home livable and functional which I was pleasantly surprised by and thankful for (one more stressor off your plate). They checked in on the drying process often which made me feel like it was always being supervised and never forgotten. Additionally, the job never felt rushed or hurried along just for the sake of being done - they wanted to make sure everything was completely dry and safe for our family in order to proceed w/ the rebuild. I never thought I’d deal with a water restoration company but they are truly one of the best businesses I’ve ever worked with. I don’t wish water damage on anyone but if it does happen please call ECO Water Restoration - they know what they are doing and they work round the clock to make sure your home gets dry and more importantly is safe for the next steps in the process.
Ashley Sofie
The team was prompt, knowledgeable, & kind in their approach to dealing with the water damage caused by a broken pipe in my crawl space. They were very professional & thoroughly documented everything from start to finish. Would recommend to anybody needing remediation services in their home.
Rengarajan Ramaswamy
We appreciate the efforts taken by the team in resolving our water damage made by a pipe burst and they were very well equipped, explained everything and they were very quick in their service.
Pritha Chaudhuri
Ivan was very prompt in handling the water and mold damage I had in my property that's under contract for sale. He accommodated a follow up visit to the house to meet with my buyers and reassure them that all the mold damage was removed and everything was dry. Everything was handled remotely on my end and he sent me pictures and updates to keep me in the loop with progress.
Alan Bai
I had water damage in the kitchen back in July. Ivan from ECO was able to come right away for the mitigation.Ivan was very knowledgeable and patiently answered all my questions because it was my first time with water damage. He also worked very fast and efficiently during demolition and setting up the equipment for drying.Ivan was very understanding my concern when lower cabinets and countertop removed, he was able to work with me by putting 2x4s under my countertop during demolition so I could still keep the kitchen sink (and countertop) so we can still have a partial working kitchen (without lower the cabinets) until the kitchen is restored.The communication from the ECO team was great. I get text notifications with ETA, also worked with Zeke when he had to monitor the mitigation process. I was not at home when Zeke had to come over to remove the drying equipment, but we were able to communicate via Text to have that done without me being home.Everyone at ECO was very easy to work with.
Breanne Griffin
Eco and everyone on the team has been amazing. Ivan came out when we had an emergency and was so kind and knowledgeable. We've never dealt with water damage before, but with Eco we felt reassured and confident. They are very transparent and even worked with our insurance adjuster directly. We had another small leak and they came out again and worked with us. We'll be recommending Eco to our friends and family 👍
